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Moving to a new reseller host

Posted by BrodieR, 05-27-2004, 06:26 AM
I've got a quick question for anybody willing to help me out... I currently have two reseller accounts, and both accounts are at two different web hosts. I'm looking for an easy way to move all resold accounts from my old host to my new host. All people hosted on my account are just friends or family, so I don't really need to worry about a perfect flawless move, but it would be nice. Both hosts use CPanel and WHM, I just don't see any way to access all my user's files to download to my pc and upload to the new server. It may seem like an amatuer question, and well thats because I don't actually run a web host - Like I said I just host a couple friends to get me inexpensive web hosting. Any suggestions would be helpful, thanks

Posted by monaghan, 05-27-2004, 06:51 AM
Ask your new host to move the accounts for you using the WHM account move functionality. You'll need to update the DNS settings at your domain registrar to point to the new name servers

Posted by BrodieR, 05-27-2004, 07:02 AM
I just did some searching for past threads about this subject and got a few more ideas.. I'll probably just get my new host to do exactly what you said, but I've got one more question. In searching I saw the most common answer was to log into each user's cpanel and get a back up of the account then upload in cpanel on the new server. How exactly am I suppose to log into the cpanel of the user's account though? If I tried to log into the cpanel on their domain using my name/pass then it just goes to my reseller account cpanel. Being able to log into their cpanel would be extremely useful in helping them make changes on their account when they are unable to do it themselves.

Posted by Til, 05-27-2004, 07:34 AM
Instead of using your username, use the usernames of the accounts you have created. You can then login using your whm/reseller-password. As a reseller you can always log into the cpanel from a customer that way. Apart from the "home-backup" you will also have to create all subdomains again and then backup &restore the mysql-databases, alias-files and filter-files. To ask you new host to move them for you as monaghan suggested is the fastest way.

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