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Reseller Acct - whats wrong with my DNS?




Posted by ChootarLaal, 10-19-2008, 05:51 PM
Reseller Acct - whats wrong with my DNS? i have a reseller account with a pretty reputable reseller hosting company. i basically started a reseller account not for business purposes but basically a cheap alternative for personal websites. anyways, i signed up with the reseller acct called, for example, resellersite.com. i had previously signed up this domain with another web hosting company, so the ns there are pointed now to ns1.newwebhostingco.com and ns2.newwebhostingco.com this new newwebostingco.com also provides custom nameservers for my new reseller acct, called ns1.resellersite.com ns2.resellersite.com if i want to sign up with a new domain for example, domain1.com with the new webhosting company, do i rename the ns for this new account to ns1.resellersite.com and ns2.resellersite.com?????????? because i did this, and it keeps saying {ns1=NameServer ns1.resellersite.com is not a valid Nameserver} am i doing something wrong?

Posted by PCTechMe, 10-19-2008, 06:13 PM
If that is the NS names the reseller is telling you to use then you may want to contact their support department. I assume you are making these NS changes at your registrar? IE Enom, GoDaddy, etc. __________________Do you seek amazing, affordable, reliable Shared Web Hosting, Reseller Web Hosting, Dedicated Server Leasing, Co-Location, VPS Leasing, Web Site Design, Web Site Coding, Domain Registrations, Server Management or anything else?! Get it all and more HERE! or HERE!

Posted by DWS2006, 10-19-2008, 06:32 PM
In order for your private nameservers to work you must register them with your domain registrar. What domain registrar are you using (I can walk you through the process with most registrars)? Note: this is not the same thing as altering the nameservers that your domain is using, creating nameservers, childs, or hosts (depending on the registrar) is a seperate process. __________________Tiny-Sites.com Low Cost Reliable Hosting -- Dedicated To Small Sites! Linux

Posted by ChootarLaal, 10-19-2008, 07:38 PM
so i have a domain registered with hotdrupal.com, this domain is what im using as the main reseller acct with geekstorage.com. when i signed up with geekstorage, i then went back to hotdrupal and pointed the NS to geekstorage. i assume i got this part right, it seemed fairly simple. so there is another domain that i registered with geekstorage. i have to point the NS for it to the private NS i suppose. i appreciate the help, please let me know how to create the new custom NS, thanks.

Posted by DWS2006, 10-19-2008, 10:52 PM
Quote: Originally Posted by ChootarLaal so i have a domain registered with hotdrupal.com, this domain is what im using as the main reseller acct with geekstorage.com. when i signed up with geekstorage, i then went back to hotdrupal and pointed the NS to geekstorage. i assume i got this part right, it seemed fairly simple. so there is another domain that i registered with geekstorage. i have to point the NS for it to the private NS i suppose. i appreciate the help, please let me know how to create the new custom NS, thanks. Where do you manage your domain? Within their WHMcs or at the control system of their parent registrar. If you manage your domain from within WHMcs you will probably need them (hotdrupal) to create the nameservers for you. __________________Tiny-Sites.com Low Cost Reliable Hosting -- Dedicated To Small Sites! Linux

Posted by ChootarLaal, 10-20-2008, 02:56 PM
ya looks like im not giong to go the custom nameservers route. they said they dont create nameservers. i dont know why. is there a way i can transfer the registration from them? or is that done yearly at the time of registration?

Posted by Jay H, 10-20-2008, 05:16 PM
Your registrar doesn't allow for ns record creation? If your domain is unlocked you should be able to transfer your domain to another registrat. __________________* GeekStorage.com - "Web Hosting For Geeks, By Geeks"* Multiple Domain Shared Hosting * Reseller Hosting * Managed VPS * Managed Dedicated* Experience hosting over 30,000 websites since 2002.* Powered by Geeks... and LiteSpeed! - You're in good hands, geek hands.

Posted by DWS2006, 10-20-2008, 11:59 PM
First off hotdrupal seems to be an extremely lazy host. As I have never seen (and doubt there is) a registrar that doesn't allow nameserver registration, though they may not call it that. Second, I would strongly recommend moving the domain to a 3rd party registrar as soon as possible. Who knows they might not do domain renewals either . If you could tell us the domain in question, we could probably tell you the parent registrar. __________________Tiny-Sites.com Low Cost Reliable Hosting -- Dedicated To Small Sites! Linux

Posted by ChootarLaal, 11-03-2008, 01:25 PM
id love to move the domain but then there is a similar charge for moving like there is for registering the domain. maybe ill wait and move the domain at the time of renewal and hopefully wont have to pay for moving it. whultra, can i contact you offline and send you the domain names and maybe you can look up the parent registrar up for me? thanks.



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